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Purchased through Ubuntu Software Store -- won't run, wasn't on sale


blueapples
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Hi there.

 

I just purchased the Standard edition on Ubuntu's Software Center, but find that it will not run on my computer. It closes on startup with a rather generic "Failed to initialize graphics. Your graphics hardware might not be supported."

 

I also noticed that this program is on sale for a massive discount on Stream, but only after I purchased via Ubuntu.

 

Is it possible to get a refund so I can purchase through steam on my Windows machine, which should actually be able to run this?

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That is an outdated version 3.1, I'm surprised it's still in there since Leadwerks went 100% steam a while back.

 

Anyway you need an OpenGL4 card equivalent to DirectX 11 to run it with updated propritary drivers to run it.

HP Omen - 16GB - i7 - Nvidia GTX 1060 6GB

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Great to hear it's working well for you! If you haven't added your review yet on Steam, those really help. We're trying to reach 200.

My job is to make tools you love, with the features you want, and performance you can't live without.

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